Payment Policies

NOTICE: Weekend appointments do require the exam fee as a deposit to hold the appointment for all NEW clients. Please call to cancel or reschedule within 12 hours or the deposit is non-refundable.

We are open Monday-Saturday from 7 am-8 pm, and as weekends are the busiest days as clinics in the area are not open, we want to try to be available and accommodate our clients and patients for emergencies and not take away valuable doctor time. 

Payment is required at the time services are rendered. Services include, but may not be limited to, annual or healthy visits, sick and injured visits, surgical or dental procedures, ultrasounds, lab work, prescription medication and food pick-up, and general care items.  In order to focus on our patients' needs, your customer service experience and minimizing pass-through costs to you, we do not bill.

We accept debit cards, credit cards (Visa, Mastercard, Discover, American Express), Care Credit and cash. All credit cards must be signed by the owner of the card. You should also bring a valid form of identification.  We do not accept checks as a form of payment. 

When unexpected illness strikes a pet, unexpected expense strikes as well. Metropolitan Veterinary Center understands this and is able to offer special arrangements through the CareCredit program. It takes just 5 minutes to complete an application and will allow you to break down your payment into monthly installments. You can either apply at our hospital, where we'll call in your application over the phone for immediate approval, or apply yourself online at

If you are concerned about the cost of your visit, we will gladly prepare an estimate for you.  Estimates are, however, often difficult to provide prior to examination of your pet.  Therefore, we will often require you to bring your pet in for the condition you are concerned about and then work on an estimate that meets your budget or discuss options to do so.